At Jiannashop.com, we strive to ensure that your orders are processed and delivered in a timely manner. Please review our domestic and international shipping policies below.

Domestic Shipping Policy

• Domestic orders may take 10–15 business days to process before shipment.

• Orders are not shipped or delivered on weekends or public holidays.

• During periods of high order volume, shipments may be subject to additional delays.

International Shipping Policy

• International orders may require 10–15 business days or more for processing before shipment.

• In some cases, items may need to be consolidated at one location prior to shipping, which may extend processing time.

Shipment Confirmation & Tracking

• Once your order is successfully placed, you will receive a confirmation email.

• When your order has been shipped, you will receive another email containing your tracking number(s) so you can follow your shipment.